Time to Dispatch (Fulfilment Time)
Please allow 2 working days from placing your order until your wall decals are ready to dispatch.
Australia Shipping Times
We offer three options for domestic delivery.
- FREE SHIPPING: Delivery time 8-12 business days
- STANDARD SHIPPING: Delivery time 4-8 business days
- PRIORITY SHIPPING: Delivery time 2-4 business days
We use Australia Post for all deliveries (please see Covid-19 shipping updates). Delivery time will vary based on your location and shipping method selected.
Our orders are processed, packed and sent Monday through to Fridays (not including Public Holidays).
If there is no one available to receive the parcel Australia Post will leave a card with pick up information. The parcel can then be picked up or re-delivered during their normal opening hours.
United States Shipping Times
We offer three options for international delivery.
- INTERNATIONAL STANDARD SHIPPING: Delivery time 8-12 business days
- INTERNATIONAL PRIORITY SHIPPING: Delivery time 4-8 business days
We use Australia Post for all international deliveries (please see Covid-19 shipping updates). Delivery time will vary based on your location and shipping method selected.
Once the package arrives in your country, it is transferred over to your local postal service.
Please note: all customs, duties, taxes and charges are the responsibility of the purchaser.
Covid-19 Shipping Update
Australia Post is currently experiencing significant delivery delays due to limited airline capacity, social distancing requirements, increased parcel volumes and government restrictions within international destinations due to COVID-19.
For the latest information about delays and impacts please visit www.auspost.com.au.
We expect our wall decals to last around 4 years, but if they are used indoors and they are well looked-after, there’s every chance that they will still look great after 5-7 years.
Our decals are technically removable and will not pull paint off walls or damage most surfaces. For optimal results the painted surface needs to have a primer layer followed by a final layer of high-quality paint that has cured for up to two weeks. A poor paint job that is thin or has not been undercoated properly will mean your paint surface has an existing weak condition that could be aggravated by the adhesive. Cheaper paint jobs will increase the odds of our decals damaging paint upon removal. If your paintwork has been done by a professional and walls have been prepared correctly, it is highly unlikely that our decals will cause any damage to your wall.
Removability is recommended for up to one year. Like all adhesives, over an extended period (over 1-2 years), decals can become more permanent and may cause damage to painted surfaces when removed.
We recommend testing the compatibility of painted walls prior to installation using the excess of a purchased decal, or by ordering one of our sample swatches.
How to Remove
For easiest removal apply heat to our decals with a hair dryer set to warm. This activates the adhesive and makes them easier to remove. Blow the hot air on the corner of the decal until it feels warm to the touch. Slow movement while removing and repositioning is essential. Continue to use the warm air to keep the decal soft. Do not pull the decal out from the wall at 90 degrees as this can result in paint peeling, instead roll the decal back carefully back against itself.
Our wall decal material is a matte white removable adhesive fabric that can be mounted to any flat surface and is re-positionable. Our well decal material is PVC-Free.
- Superior adhesive technology that meets the demanding requirements of most wall surfaces.
- Easy and clean removability with heat for up to 1 year from smooth sound paint.
- Suitable for most walls. Tested and recommended for use over many kinds of paints including high gloss, semi-gloss and satin paints. NOT recommended for painted concrete walls.
For our Terrazzo Wall Decals ONLY we use smooth, removable satin vinyl. Our Terrazzo Wall Decals have the same removability rating as our adhesive fabric.
We use a top-of-the-range HP Latex printer that provides high-quality, durable prints that are scratch resistance and un-matched in quality.
As well as offering superior image quality and durability, water-based HP Latex Inks offer the best environmental benefits of all inks:
- HP Latex Ink can be used in indoor spaces that other inks can’t, such as healthcare
- Water-based HP Latex Ink prints are odourless!
Water-based HP Latex Inks offer substantial health and environmental benefits when compared to eco-solvent, solvent, or UV-curable inks.
HP Latex Inks are certified, proving that they meet some of the world’s most comprehensive standards for low emissions into indoor air.
The sky is your limit when it comes to decorating the interiors of your home with wall decals. We recommend using wall stickers to brighten up child-friendly spaces in your home, including bedrooms, playrooms, dens, workspaces for kids and teens and informal, family-friendly living areas.
Yes! If you change your mind, or you’re not 100% happy with the placement, you can adjust the position of the sticker. It’s best to avoid moving the decal around too much after a year.
Read our FAQ on “How long will my wall decals last?” for more details on the removability.